LG Better Choices Make a Better World, felt characters in a miniature neighbourhood built by LOBO

LG's global Life's Good campaign · Five films · LG Home Appliances / TBWA\Chiat\Day New York

LG Better Choices

Global CampaignFive Films, One BuildCertified Green ProductionMiniatures + CG

Overview

One campaign, a series of films: a lovingly crafted miniature world where friendly clay characters get a nudge from a big human hand towards better, more sustainable choices, with LG appliances doing the helping. Kitchen, Better Sweaters and Flowers Whisperer all grew from one build: physical sets shot with a robotic motion-control system, CG characters rendered as clay and felt on top, and a certified green production overseen by Set Sustentável and Casa Causa from first frame to last.

Discipline

Consumer Goods

Studio

LOBO Creative

Group

lobo.cx

The result

What it did.

Film count from the campaign delivery; green certification reported by LBB and carried in the campaign credits (Sustainable Set). No client performance figures published.

5

films from one miniature build: the anthem, Kitchen, Dishwasher, Better Sweaters, Flowers Whisperer

3

changemakers nudged towards better choices

100%

of the production certified green, overseen by Set Sustentável and Casa Causa

Behind the work

How it was made.

The family

Seven films, one house.

The campaign ran as a set: a 95 second brand film, four product films and a teaser, each cut again for 16x9, 1x1 and 9x16, in six second, fifteen second and long form versions. Every one of them was built in the same miniature world.

The environment

The town was designed twice.

Before a single house was modelled, the world was drawn in two states. One version under smoke, the river the wrong colour, the hills stripped. The other the same geography with the smoke gone and the water back. Early sketches even name the first one on a road sign: Welcome to Unpleasantville. Everything after that, every appliance and every animal, is just the argument for moving from one drawing to the other.

Concept painting of the town with factory smoke and a polluted river

The town under smoke

Concept painting of the same town clean, green and unpolluted

And the same town with the smoke gone

Wide concept painting of the polluted landscape with chimneys and haze

The wide view, before

A sketch of the town with a road sign reading Welcome to Unpleasantville

Welcome to Unpleasantville, in the early sketches

A rough greyscale layout drawing of the town

The layout, roughed out

Design sheet of house types drawn for the town

House types, worked out as a set

A sketch of a single house design for the campaign

One house, resolved

The maquette

The world was built before it was rendered.

The films are CG, but the world was worked out physically first. The production fabricated the market, the street, the kitchen and the garden beds in the studio, at scale, so the volumes, the sightlines and the dressing were settled by hand before any of it was built again in the computer. It is why the finished frames feel like somewhere that exists rather than somewhere that was modelled.

A hand built miniature market set with fruit and vegetable crates

The market, dressed and standing

The miniature street set under construction in the studio

The street, before the lights came in

A miniature kitchen set built for the campaign

The kitchen

A miniature living room set built for the campaign

The living room

Miniature garden beds with handmade vegetables

The garden beds

The props

Every vegetable, made twice the wrong size.

The campaign is about food that gets thrown away for looking wrong, so the props had to be wrong on purpose: a bent carrot, a bruised beetroot, a potato nobody would pick up. Each one was sculpted, painted and shot on a ruler before it was allowed near the set.

Handmade miniature leafy greens

Greens, made leaf by leaf

Handmade miniature broccoli in a crate

Broccoli

Handmade miniature oranges in a wooden crate

Oranges, none of them perfect

Handmade miniature beetroot in a crate

Beetroot

Handmade miniature potatoes in a wooden crate

Potatoes

Handmade miniature wooden crates

And the crates they sit in

Character design

Nobody was drawn straight to colour.

The cast was resolved in stages, and each stage was allowed to fail on its own terms. Grey block-outs first, so the family reads as four silhouettes before anyone argues about a jumper. Then outline, then proportion, then colour. The brief was that every character should look modelled and rendered as if made of wood, with hair and clothes in felt: warm and organic, but executed with the precision of machinery rather than the wobble of a hand. So they were studied as jointed wooden figures before they were ever dressed.

Grey block-out studies of the family characters as silhouettes

Silhouette first, in grey blocks

Grey block-out studies establishing character heights

Height and mass, settled before anything else

Outline drawings of the family characters standing together

Then outline

A character study rendered as an articulated wooden artist figure

Studied as a jointed wooden figure

An articulated wooden character figure in a yellow jacket

Wood at the joints, felt on the clothes

An articulated wooden character figure in a red top

A second pass

A colour line-up of the family characters side by side

The family, in proportion

A painted illustration of the family characters with the dog and watering cans

The painted cast

A painted illustration of the wider cast of town characters

And the wider town

A finished character painting of two townspeople

Two of them, resolved

A finished character painting of a bearded man carrying shopping

Coming back from the shops

A finished character painting of a woman walking

Walking, and that is the whole test

A painted scene of characters in the kitchen set

Then dropped into the room they had to live in

The Hand

A hand that nudges, never pushes.

The campaign has a host, and it is a hand. It greets you, leads you into the first house, and from then on works as the characters’ conscience: a gentle nudge towards the better choice. The characters never flinch at it, because in this world they are used to seeing it around. It was cast as a woman’s hand for gentleness, and deliberately as several women, a different skin tone per scene, so the campaign looked like the people in it.

The Hand nudging a character on the pavement in the LG film

A nudge on the pavement, outside the house

The Hand placing a jar on a kitchen counter beside a character

Setting a jar down on the kitchen counter

The Hand using a phone showing the LG app beside an air conditioner

And on the screen, where the choice gets made

The Hand holding a sign reading Better Choices Make A Better World

Better Choices Make A Better World, held up at the end

The appliances

Rendered until they were indistinguishable.

The machines could not be cheated. Every appliance was built in CG and taken through full look development until the steel, the glass and the door-in-door of the InstaView fridge read as the real product rather than a model of it. They had to survive being handled on camera, opened, and filled, at the same scale as everything around them.

A 3D model of an LG InstaView refrigerator

The InstaView, modelled

A 3D model of an open refrigerator filled with food

Dressed, down to the shelves

A 3D model of an open LG dishwasher with racks and dishes

The dishwasher

The ugly ones

Modelled wrong on purpose.

The campaign argues for the food that gets left behind for looking odd, so the odd ones had to be designed rather than found. Each was built from photographic reference of a real deformity: the carrot with legs, the double apple, the tomato that grew into three. If they had looked charming it would not have worked.

A 3D model of a deformed carrot with two roots

The carrot with legs

A 3D model of deformed carrots

And its reference

A 3D model of a deformed apple grown into two lobes

The double apple

A 3D model of a deformed tomato with three lobes

A tomato that grew into three

3D models of deformed tomatoes

Every one built from a real one

The sustainable set

Nothing on this set was thrown away.

A campaign arguing against waste had no business making any, so the production brought in Set Sustentável, a consultancy that does exactly this, and let them run the set. They were there through pre-production and on the floor, teaching the crew the details that actually make a green set rather than the label of one.

The hardest part was the walls. Sets here are built from MDF, a composite that normally has one life and then becomes rubbish. The team negotiated with suppliers and their carpentry partner to take the material back, strip the layers of glue and paint off it, and put it into the cycle again. Packing crates came from Desembala rather than being built and binned. Nothing disposable was allowed on set: real plates, cutlery, cups and mugs, water from twenty litre containers instead of bottles. Sets were prototyped in cardboard first so the sizes were right before anyone cut into heavier, dirtier material. No food was wasted.

It makes sense for this campaign, but it makes sense in reality for everything, and that should be part of our productions, not just this one.
A reusable transport crate being handled on the set

Reusable crates on the set track, not built and binned

Hands holding a cardboard prototype of a set piece

Cardboard first, so the heavy material is cut once

A crew member assembling a cardboard set prototype

Prototyping the build in board

Labelled waste separation boxes for organics on the production floor

Separated on set, by stream

Practice described by the production team and Set Sustentável in the campaign making-of. During pre-production the art team separated and collected 8 hundred litre bags of recyclables and a bag of organics, and the project closed with an impact certificate.

Turntables

Turned all the way round.

Nothing in this world is smooth. Every character was built as if it had been sewn, so look-dev had to prove the fur, the felt and the stitching held up from any angle before a single shot was lit. The chrome ball and the colour chart are in frame because these are the real turntables, not a presentation of them.

Chipmunks, look-dev turntable

Chickens, look-dev turntable

Look development

Everything on the shelf, proved first.

Alongside the animals, every appliance in the campaign went through the same look-dev: the fridge, the washer and dryer pair, the styler, the dishwasher. They had to sit in a handmade world without looking like the only thing in it that came out of a computer.

Look development render of the character Marjorie

Marjorie

Look development render of the dachshund character

The dachshund

Look development render of the pig character

The pig

Look development render of the llama character

The llama

Look development render of the bee character

The bee

Look development render of an LG InstaView refrigerator

The InstaView fridge

Look development render of an LG washer and dryer

The washer and dryer pair

Look development render of an LG Styler

The Styler

Look development render of an LG dishwasher

The dishwasher

Look development render of vases used to dress the set

Even the vases

From animatic to final

The same 52 seconds, four times.

The Flowers Whisperer end to end, in the order it was actually made. The animatic decides the film before a single set exists. Previz finds the camera. Offline is the real hand shot against the miniature. Online is what went out.

Recognition

Ciclope Festival 2023Bronze

Credits

Client

LG Home Appliances

Agency

TBWA\Chiat\Day New York

Creative Team, Agency

Walt Connely
Royston Ang
Patrick Burke

Agency Producers

Natasha Tkach
Taylor Kigar

Creative Director, LOBO

Mateus de Paula Santos

Directors

Mateus de Paula Santos
Gabriel Nóbrega

VFX Supervisor

Leandro Pena

Art Director

Mateus de Paula Santos

Lead Set Designer

Borys Marques de Castro Lage Duque

Head of Production

Clara Morelli

Head of Post Production

Marcelo Barbosa

Rigging Supervisor

Rafael Dias Joy

Editors

Eduardo Silva
Pedro Falcone

Color Grading

Company 3

Music

Mr. Bronx

Executive Producers

Luis Ribeiro
Alberto Lopes

Directors of Photography

Lucas Andres Barreto
Humberto S. Hacker

Sustainable Set

Perla Estevao Pinto Tavares do Carmo

Head of CG

Fabio Shigemura

The thinking

Written about the craft.

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